Delivery / Shipping Policy
- Most orders ship out within 1-2 business days, Monday to Friday. However some orders will take 4-5 days to process.
- If your order is placed over the weekend or on a holiday, it will not be processed until the following business day.
- When your package has left our warehouse, an email will be sent with your tracking details, so you can follow each step of the shipment.
- For Indonesia shipment, we use JNT/JNE One Day Express Delivery as priority shipment. If not available, we will use Regular option.
- For International shipment, we use FeDex International Priority.
- Customers are responsible for any Import tax, shipping tax, country tax, or any other tax, that may be billed to the customers.
- For surfboards shipment, we provide Land, Air, or Airport Pickup options.
- Our standard pricing only includes bubble wrap + cardboard, and our Cargo will also add extra bubble wrap + cardboard packaging.
- For wood packaging, and insurance, please contact us beforehand.
- BGS is not responsible for any damage that happen during shipment.